The Secretary of Defense hallway is seen, as Defense Secretary Dr. Mark T. Esper meets with Republic of Korea Minister of National Defense Suh Wook, the Pentagon, Washington, D.C., Oct. 14, 2020. (DoD photo by Lisa Ferdinando)
As chief information officers anticipate working with smaller budgets and smaller teams, automating processes, they say, appears increasingly necessary.
More than 30 non-IT employees in Garland, a Dallas suburb of about 240,000, taught themselves how to design digital workflows making government more efficient.
The agency needed to process a lot of data about infection counts in areas where it runs federal buildings. Robotic process automation (RPA) cut down a lot…
The number of repetitive, manual tasks being performed by Food and Drug Administration employees with medical degrees is declining as they're automated.