As chief information officers anticipate working with smaller budgets and smaller teams, automating processes, they say, appears increasingly necessary.
More than 30 non-IT employees in Garland, a Dallas suburb of about 240,000, taught themselves how to design digital workflows making government more efficient.
The agency needed to process a lot of data about infection counts in areas where it runs federal buildings. Robotic process automation (RPA) cut down a lot…
The number of repetitive, manual tasks being performed by Food and Drug Administration employees with medical degrees is declining as they're automated.