The telework rush tested states' cybersecurity, IT maturity

States that had already adopted virtualization and cloud tech are faring best, and those that hadn't are rapidly catching up.

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More than 30 non-IT employees in Garland, a Dallas suburb of about 240,000, taught themselves how to design digital workflows making government more efficient.

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Local government IT leaders say they're facing a raft of issues as they work remotely, which they expect to continue managing for many months more.

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NORTHCOM partnered with tech companies to develop apps for the military's COVID-19 response personnel to communicate directly with the commanding general.

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The coronavirus is hastening adoption of Trusted Internet Connections, according to industry and agency officials, but pilots still need to prove out.

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Oklahoma officials said they didn't have time to replace the 1980s-era mainframe that its unemployment system relies on, but they were able to layer in cloud-based software to streamline claims approvals.

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The Navy is looking for technology that will help thinly-staffed IT shops by providing "automated management" and troubleshooting to sailors and Marines.

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The Department of Labor and other federal partners have formed a "response team" to help with overwhelmed state unemployment systems, CIO Gundeep Ahluwalia told FedScoop in an interview.

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Kevin Jones, the chief information officer at the Indiana Department of Child Services, said the tool reduced case worker turnover by 18 percent.

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Finding trusted local partners is crucial for a statewide cybersecurity strategy, North Carolina Chief Risk Officer Maria Thompson said during a NASCIO webcast.

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As state agencies face urgent needs during their responses to COVID-19, IT leaders see an opportunity to evangelize for their trade.

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