The telework rush tested states' cybersecurity, IT maturity

More than 30 non-IT employees in Garland, a Dallas suburb of about 240,000, taught themselves how to design digital workflows making government more efficient.

Local government IT leaders say they're facing a raft of issues as they work remotely, which they expect to continue managing for many months more.

NORTHCOM partnered with tech companies to develop apps for the military's COVID-19 response personnel to communicate directly with the commanding general.

The coronavirus is hastening adoption of Trusted Internet Connections, according to industry and agency officials, but pilots still need to prove out.

Oklahoma officials said they didn't have time to replace the 1980s-era mainframe that its unemployment system relies on, but they were able to layer in cloud-based software to streamline claims approvals.

The Navy is looking for technology that will help thinly-staffed IT shops by providing "automated management" and troubleshooting to sailors and Marines.

The Department of Labor and other federal partners have formed a "response team" to help with overwhelmed state unemployment systems, CIO Gundeep Ahluwalia told FedScoop in an interview.

Kevin Jones, the chief information officer at the Indiana Department of Child Services, said the tool reduced case worker turnover by 18 percent.

Finding trusted local partners is crucial for a statewide cybersecurity strategy, North Carolina Chief Risk Officer Maria Thompson said during a NASCIO webcast.

As state agencies face urgent needs during their responses to COVID-19, IT leaders see an opportunity to evangelize for their trade.