Chatbots were a 'godsend' for states' pandemic responses, CIOs said
Technologies that can help agencies automate processes were a huge help this year, but there are still some pockets of reluctance in government, several state CIOs said.
New York City graduates first class of pandemic 'Innovation Fellows'
A class of 14 technologists helped the city complete several initiatives, including broadband mapping and a dashboard to track hate crimes across the five boroughs.
Remote work marked 'culmination' of NYC Cyber Command's cloud initiatives, agency heads said
Keeping the city government running even when no one's in the office has been a vindication, leaders of New York City's cybersecurity agency said.
How the pandemic sparked Miami's data-driven culture shift
Miami CIO Michael Sarasti told StateScoop the city's "data-driven culture" was made legitimate by the pressures of the ongoing health crisis.
Sacramento to provide 10,000 households with free internet
The city is working with the United Way and Comcast to provide broadband subscriptions and internet-connected devices to low-income residences.
Facing budget shortfalls, cities begin furloughing tech workers
Their finances punished by the coronavirus pandemic, cities are preparing to furlough many of their workers, and IT officials are no exemption.
