Miami's new digital tool lets people start businesses from a mobile phone
Miami Mayor Francis Suarez has announced the city's new "eStart" tool, which allows users to apply for business licenses and permits from their phones.
How the pandemic sparked Miami's data-driven culture shift
Miami CIO Michael Sarasti told StateScoop the city's "data-driven culture" was made legitimate by the pressures of the ongoing health crisis.
New York City has been on two 'work streams' during pandemic, CIO says
Citywide CIO Jessica Tisch said the pandemic forced her agency to rush new services online, while also supporting a pivot to remote work for thousands of staff.