Tags Digital Services
New York says pandemic-tech 'SWAT teams' saved it $14M
Gov. Andrew Cuomo said 7,300 tech-industry workers who volunteered to help the state address its pandemic-induced IT needs have completed about 40 projects.
New York State launches digital services office
The New York State Digital Service will recruit cohorts of mid-career professionals in 18-month tours to improve government's digital services.
New acting 18F chief Brian Whittaker is learning lots about effective communication via Slack
The digital services agency's new acting director talks about what it's like to be new at a "remote-first" organization and what his goals are for his time in leadership.
Despite digital ambitions, governments fail to scale initiatives, survey shows
Digital initiatives are a top priority for state government, yet agencies continue to lag behind the private sector in their attempts to scale those initiatives, according a survey released this week by research and advisory firm Gartner. A report released Wednesday reveals that chief information officers and other government technology leaders in the U.S., the U.K., Australia, Singapore, Canada and India are rarely able to deliver their digital businesses at scale, despite…
Meet PAIGE, San Francisco's promising young IT procurement chatbot
San Francisco city procurement officials are experimenting with a new chatbot for internal use that is expected to clarify one of government’s most confusing processes. After a soft launch on Jan. 1, the Office of Contract Administration is now honing a digital assistant designed for use by workers across the city-county government who want to buy IT products, but aren’t sure how. Her name is PAIGE. She speaks with a…
Find path to innovation with open source, cloud
For some state and local governments, emerging technology brings just as many opportunities as challenges. Citizens continue to demand services on pace with what they can find in the private sector, while governments are struggling to embrace methodologies that will help them meet the opportunity inherent in this emerging tech. All the while, the difficulties of legacy modernization and cybersecurity continue to make it harder for state and local government…
D.C. CTO Archana Vemulapalli announces resignation
Washington, D.C., Chief Technology Officer Archana Vemulapalli is resigning, her office’s Twitter account announced Tuesday. Appointed by Mayor Muriel Bowser in January, 2016, Vemulapalli is credited with having led a wide array of technology projects in the District, including improving the local government’s cybersecurity posture, drafting and advocating for equitable and effective smart cities policy, and serving as a vocal leader in the national discussion around diversity and inclusion in…
Startup in Residence expands nationally with aspirations of a civic network
Organizers are now setting their sights on economies of scale as the program grows.
Baltimore names Intel executive as newest CIO
After several rapid changes in IT leadership in recent months, the City of Baltimore is betting big on its newest chief information officer. Frank Johnson, the city’s newest CIO and chief digital officer, becomes the fifth leading IT official at the Mayor’s Office of Information Technology in five years. Johnson, who started in early September, replaced acting department head Evette Munro, who resigned in July after taking over for former CIO…