Tags Emerging Technology

Indiana takes varied approach to workforce development

by Colin Wood

State CIO Dewand Neely said his older employees aren’t retiring yet, but he’s employing several strategies to be prepared for when they do.

California pursues flexibility in procurement as state modernizes IT

by Colin Wood

State CTO Richard Rogers says changing the state’s relationship with vendors will ultimately allow California agencies to achieve better outcomes.

Utah considering blockchain for vehicle title transfers

by Colin Wood

State CIO Mike Hussey said the distributed-ledger technology can reduce time wasted by shuttling documents to and from the bank.

For effective IT delivery, understand the business first, says Utah CIO

by Jake Williams

Utah's Mike Hussey says he's working to reform the state's development process to one focused on business outcomes at the beginning of a project.

Higher education is rethinking its fundamental model, Horizon Report says

by Colin Wood

As American universities face an existential crisis, a new report published this week says higher education’s most pressing long-term goals are to fundamentally redesign how institutions work and to disaggregate the degree process. The latest Horizon Report for higher education cites “economic and political pressures” behind fundamental changes in how institutions of higher education function. In particular, the report points to high rates of student debt and a more diverse student…

How to strengthen security seamlessly with cloud

by WorkScoop Staff

State and local government agencies are turning to cloud to streamline and strengthen their organizations' cybersecurity efforts.

Voice assistants are helping Utah keep the conversation going with citizens

by Ryan Johnston

When Utah Chief Technology Officer Dave Fletcher thinks about how to integrate technology into state government, two criteria come to mind. “What we try to do is focus on the things that will improve quality of life and keep our citizens engaged,” Fletcher told StateScoop.  Utah, which has emerged as a leader among its contemporaries in online services, has found that the emerging technology of voice-activated digital assistants like Amazon’s Alexa…

Meet PAIGE, San Francisco's promising young IT procurement chatbot

by Colin Wood

San Francisco city procurement officials are experimenting with a new chatbot for internal use that is expected to clarify one of government’s most confusing processes. After a soft launch on Jan. 1, the Office of Contract Administration is now honing a digital assistant designed for use by workers across the city-county government who want to buy IT products, but aren’t sure how. Her name is PAIGE. She speaks with a…

Police could be doing so much more with body cameras, says former chief

by Colin Wood

Jonathan Parham says that when it comes to body-worn cameras, law enforcement is missing out on a big opportunity. Parham — who retired as the chief of police for the City of Linden, New Jersey, on Jan. 1 — told StateScoop that law enforcement’s focus on body-worn cameras as a mere additional witness in the sometimes contentious relationship between police and the public falls woefully short of the technology’s potential. Instead…

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