A new report from Deloitte found that COVID-19 pushed many agencies from "doing digital" to "becoming digital." Now the challenge is to make it last.

A former federal CTO hopes the new administration will take a greater interest in states' modernization and data efforts, starting with vaccine distribution.

If state and local governments are smart, some technology officials say, they'll take advantage of the cost savings that expanded remote working could bring.

Brandon Gatke says he's working to not enter the role "like a wrecking ball," but instead to promote a culture among his workforce centered around listening.

Kari Branjord, Ellucian's SVP of digital transformation, says universities' paper processes are inhibiting students and their own workforces.

California Chief Information Officer Amy Tong says digital transformation should focus heavily on business needs to be effective.