Pandemic's budget shortfalls push states toward automation
As chief information officers anticipate working with smaller budgets and smaller teams, automating processes, they say, appears increasingly necessary.
States spend big on remote-working tech, brace for unemployment
As unemployment claims spike, some governments' systems struggle to keep pace with the heightened load.
Partnerships, identity crafting can aid state government workforce woes
State governments struggle to compete with the private sector for top-shelf technical talent, but with a little ingenuity, a couple of states say, it’s possible to find success. The chief information officers for Missouri and Hawaii shared with StateScoop how they revised strategies for attracting and retaining staff to support their organizations. Both said they defined clear identities for their organizations, considered unique geographic challenges and found new partnerships to further their goals. Government work has always been a hard…