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How Denver integrates automation into HR processes

by StateScoop Staff

The City and County of Denver is on its way to becoming more efficient after streamlining its workflows and its heavily customized HR system. Shortly after going live with the Workday Human Capital Management software, Denver’s employees reduced their time spent verifying HR and compliance issues and could focus more attention on serving their constituents. In a recently published case study from Workday, Karen Niparko, executive director of HR, and Chris Longshore,…

D.C. CTO Archana Vemulapalli announces resignation

by Colin Wood

Washington, D.C., Chief Technology Officer Archana Vemulapalli is resigning, her office’s Twitter account announced Tuesday. Appointed by Mayor Muriel Bowser in January, 2016, Vemulapalli is credited with having led a wide array of technology projects in the District, including improving the local government’s cybersecurity posture, drafting and advocating for equitable and effective smart cities policy, and serving as a vocal leader in the national discussion around diversity and inclusion in…

Chat tool slices customer support times at Tennessee labor department

by Jason Shueh

New tools included in a system modernization are in some cases improving response times tenfold.

Northern California firefighters use real-time mapping to track devastation

by Jason Shueh

To alert the community and inform recovery operations, firefighters are using a new GIS app to report destroyed or damaged buildings.

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