IT consolidation led to culture clashes, Tennessee's CIO says
"We should’ve done more to do a cultural analysis," Stephanie Dedmon said of merging IT workers from 23 different agencies into a unified organization.
States are warming up to new technologies during pandemic, CIOs say
As state agencies face urgent needs during their responses to COVID-19, IT leaders see an opportunity to evangelize for their trade.
State IT workers should adopt 'consultant' mindset, Tennessee CIO says
Stephanie Dedmon told NASCIO's 2019 conference that her staff needs to focus on customer needs, not just the tech.
Tennessee CIO says citizen services mobile app will be ready in early 2019
Some time in early 2019, Tennessee residents will be able to renew their driver’s licenses or apply for professional certifications simply by pulling their phones from their pockets and opening the state’s new mobile app. That was the prediction made Tuesday by the state’s chief information officer, Stephanie Dedmon, during a presentation on the app at the annual conference of the National Association of State Chief Information Officers in San…
To jumpstart data-driven decision making in government, Socrata launches Data Academy
To meet a widespread desire among government entities for “improved data-driven decision making,” data software firm Socrata has launched a new training program for government called Socrata Data Academy. Announced Tuesday as customizable in-person workshops designed “for each organization’s needs,” paired with a series of free online course materials, the Academy seeks to fill gaps in cross-agency data training that some organizations may not be able to provide themselves. Local…