Stephanie Dedmon told NASCIO's 2019 conference that her staff needs to focus on customer needs, not just the tech.

State and local governments often struggle with outdated technology infrastructure, middling enterprise performance, and fending off a growing barrage of cyberattacks. One reason is a lack of…

Last year, Michigan began offering its smaller cities and counties cybersecurity help. The idea was that even if local governments became more reliant on technology, they might not be…

As Alabama fights to pass a budget that will fully fund its government, state IT officials like Brunson White are forced to make do with what they…