Tags Hipchat

Can collaboration tools like Slack, HipChat and G Suite help fix government? USDS is betting on it

by Billy Mitchell

Some members of the U.S. Digital Service have a bold hypothesis about government work: By using modern collaboration tools — applications like Slack, Skype, HipChat, Google Suite and others — overworked federal employees could free themselves up from hours of basic-but-cumbersome tasks every day to focus more on the mission-oriented services the nation depends on. USDS