Mayor Bill de Blasio announced the city wants telecommunications companies to use city assets, like street poles, to expand broadband access.

The Office of Federal Student Aid is working on upgrading IT and improving CX simultaneously, but CX teams remain relatively new.

Transportation Secretary Pete Buttigieg says the U.S. must address its maintenance backlog on rails, roads and bridges before testing out new technology "for its own sake."

The in-kind gift of software and services will allow RIT to outfit its cyber range with video walls, advanced endpoint detection tools and other high-end features.

"If anyone breaks on the security chain, you’re vulnerable," Jeanne Holm, Los Angeles' deputy mayor for budget and innovation, said during an online conference.

Bloomberg Philanthropies will fund a new research center at Harvard University dedicated to helping and training mayors from across the globe.

A new report from an IT think tank found that federal support for "smart-city" efforts stalled under the Trump administration.

The virtual reality program has new modules that were recently tested in California to give lifelike simulations for getting distressed airmen help.